FAQs

Exhibit

The exhibit opens 15 minutes before the first entry time of the day and closes 20 minutes after the start time of the last entry time of the day. For full exhibit hours, please see the ticketing calendar when you click BUY TICKETS.

Bathrooms

There are bathrooms in the main lobby of the venue with accessible stalls in both men’s and women’s bathrooms.

I have not received my tickets

If you have purchased tickets to Immersive Van Gogh directly through our website, but have not yet received your tickets, you can use the “Ticket Resend” tool found HERE! If the “Ticket Resend” tool was not able to find your order, your original order email may have a typo in it. Please contact the box …

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Ticket Types & How to Purchase

TICKET TYPES VIP Ticket Priority access and admission Cushion rental Limited edition poster VIP souvenir laminate Flexibility to arrive +/- one hour of your time – subject to public opening hours Premium Ticket Cushion rental Limited edition poster Flexibility to arrive +/- one hour of your time – subject to public opening hours Basic Ticket …

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Location, Parking & Transit

Location 1515 Central Avenue, NE, Minneapolis MN 55413 Renowned for transforming venues into unforgettable art experiences, the Immersive Van Gogh Exhibit strives to highlight the unique architecture of its spaces while integrating influences from its history and community. Get ready to be transported the second you step inside. Parking There is a free parking lot …

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I want to change the name on my tickets

The name on your tickets is for buyer & COVID tracing info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.

I want to upgrade/downgrade

Please contact us at ticketing@vangoghmsp.com to upgrade your tickets prior to arrival. Unfortunately, we cannot downgrade tickets and we don’t know why you would want to!

I need to reschedule

To reschedule your tickets, please visit our Change Of Date Request page. Dates and tickets are subject to availability. Requests must be made a minimum of 24 hours prior to your scheduled attendance time. Please note there is a $4.99 rescheduling fee per PREMIUM and VIP ticket, and a $9.99 rescheduling fee per BASIC ticket. …

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